Anton Veterinary Heparin Cap

Designed to seal and protect IV catheters, cannulas, and infusion access ports between treatments, the veterinary heparin cap maintains a closed, sterile fluid pathway when a line is not actively in use. It features an internal spring mechanism paired with a self-sealing septum, allowing repeated needle access for flushing or medication administration while helping prevent contamination, air entry, and blood reflux — supporting longer catheter patency in veterinary patients.

Compact and easy to apply, it integrates with standard IV catheters and infusion sets used across veterinary clinical settings.

Key Features:

• ISO 13485:2016 certified quality management system
• Internal spring mechanism with self-sealing septum for repeated needle access
• Helps maintain closed-line sterility and reduce blood reflux between infusions
• Compact, secure fit on standard catheter hubs
• Sterile, single-use, latex-free

Warranty Policy — Anton Veterinary Heparin Cap

Medaza Europe, d.o.o.

1. Product Scope

This product is intended solely for veterinary use in licensed veterinary clinics and institutions. It is not labeled, marketed, or warranted for human use.

2. Limited Manufacturer Warranty

This product is warranted by the original manufacturer to be free from defects in materials and workmanship at the time of shipment, when stored, handled, and used in accordance with the manufacturer's Instructions for Use (IFU) and labeling.

3. Single-Use / Consumable Exclusion

This is a single-use, sterile veterinary device intended for one-time use. As a consumable product, it is:

• Not covered by any warranty once the sterile packaging has been opened, the product has been used, or the expiration/use-by date has passed
• Not eligible for return, replacement, or refund based on buyer's change of mind, over-ordering, or discontinued use, once shipped and accepted
• Excluded from any implied warranty of merchantability or fitness for a particular purpose beyond what is required by applicable law

4. What IS Covered

Notwithstanding Section 3, this warranty does apply, and Medaza Europe will facilitate a replacement, credit, or refund through the manufacturer, where:

• The product arrives with compromised sterile packaging (torn, punctured, or improperly sealed) at time of receipt
• The product exhibits a manufacturing defect present prior to use (e.g., material failure, dimensional nonconformity, malfunction not attributable to misuse, improper storage, or mishandling by buyer)
• The product was not as described on the invoice or packing slip (wrong lumen configuration, size, or gauge shipped in error)

Claims under this section must be submitted within 3 business days of receipt (unopened packaging defects) or promptly upon discovery of a manufacturing defect, and must include lot number, photographs, and a description of the issue. Medaza Europe reserves the right to require return of the affected unit(s) for manufacturer inspection prior to issuing replacement or credit.

5. Exclusions

This warranty does not cover damage or nonconformity resulting from:

• Improper storage (e.g., temperature excursion, exposure to moisture or contaminants)
• Use beyond the labeled expiration date
• Improper handling, insertion technique, or clinical misuse
• Alteration or modification of the product by buyer or any third party
• Normal wear expected in single-use consumables

6. Field Safety Corrective Actions and Recalls

In the event the manufacturer or a competent authority issues a recall, field safety notice, or field safety corrective action affecting this product:

• Medaza Europe will notify affected buyers using the contact and shipment records on file, relying on lot/batch traceability maintained under Medaza's Quality Management System
• Buyers are required to immediately quarantine and cease use of any affected lots upon notification, and to cooperate with return, disposition, or reporting instructions provided
• Buyers must report any adverse events or product complaints associated with this product to Medaza Europe promptly, so that Medaza Europe can fulfill its complaint-handling obligations to the manufacturer
• Participation in a recall or field safety corrective action does not waive, and is separate from, the warranty terms above — recalled product is addressed under recall procedures, not warranty claims

7. Limitation of Liability

Except as expressly stated above, this product is provided on an "as-is" basis to the extent permitted by applicable law. Medaza Europe's liability under this warranty is limited to replacement, credit, or refund of the affected unit(s), and Medaza Europe is not liable for indirect, incidental, or consequential damages arising from use of this product, except where such limitation is not permitted under applicable law.

8. Governing Terms

This Warranty Policy operates alongside, and does not limit, Medaza Europe's Terms of Service, Shipping Policy, and applicable veterinary regulatory obligations.

Contact: contacteurope2@medaza-platform.com